Welcome to Freedom Digital Hub ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website freedomdigitalhub.com or use our platform services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

1Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and WhatsApp number when you register for a webinar or create an account
• Business name, location (city/state), and nature of your business
• Payment and billing information when you subscribe to a plan
• Communications you send us including support requests and feedback
• Profile information and preferences you set in your reseller dashboard

We also automatically collect certain technical information when you visit our website:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Clickstream data and interaction patterns on our platform

2How We Use Your Information

We use the information we collect to:

• Create and manage your reseller account and provide platform access
• Process payments, subscriptions, and billing inquiries
• Send you webinar confirmations, onboarding materials, and training resources
• Communicate important updates, feature announcements, and platform notices
• Send marketing communications about new plans, offers, or features (you may opt out at any time)
• Provide customer support and respond to your queries
• Analyze usage patterns to improve our platform and user experience
• Comply with legal obligations and protect our rights

3Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform (hosting, payment processing, email delivery) — bound by confidentiality agreements
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice
• Legal Requirements: When required by law, court order, or governmental authority in India
• Protection of Rights: To protect the rights, safety, or property of Freedom Digital Hub, our users, or the public

4Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

• Essential Cookies: Required for the platform to function properly (login sessions, security)
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookie settings through your browser preferences. Note that disabling essential cookies may impact platform functionality.

5Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted to and from our platform
• Secure AWS cloud infrastructure with restricted access controls
• Regular security audits and vulnerability assessments
• Employee training on data privacy and security practices

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

6Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, commonly used format

To exercise any of these rights, please contact us at support@freedomdigitalhub.com. We will respond within 30 days.

7Third-Party Links

Our website may contain links to third-party websites, including payment gateways and partner platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you access.

8Children's Privacy

Freedom Digital Hub is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to delete such information.

9Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an email notification to registered users.

Your continued use of our platform after any changes constitutes your acceptance of the revised policy.

10Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

• Business Name: Freedom Digital Hub
• Founder: Fasalurahman Moolayil
• Location: Kerala, India
• Email:support@freedomdigitalhub.com
• Website:freedomdigitalhub.com